Privacy Policy

Introduction

Kraftware Packages is committed to protecting your privacy and security. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from our website www.kraftwarepackages.ae (the “Site”).

Information We Collect

When you visit the Site, we collect certain information about your device, including your IP address, browser type, and operating system. We also collect information about the pages you visit on the Site, the links you click, and the actions you take on the Site.

We collect this information using cookies and other tracking technologies. For more information about cookies, please see the “Cookies” section below.

How We Use Your Information

We use the information we collect from you to:

  • Process your orders and fulfill your requests
  • Communicate with you about your orders, products, and services
  • Provide you with customer support
  • Improve the Site and our products and services
  • Target our marketing and advertising
  • Comply with applicable laws and regulations

Sharing Your Information

We may share your information with third parties to help us with the purposes described above. 

We also use Google Analytics to track traffic on our Site. You can learn more about how Google uses your personal information here: https://policies.google.com/privacy.

You can opt-out of Google Analytics tracking here: https://tools.google.com/dlpage/gaoptout.

Finally, we may share your information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to protect our rights.

Cookies

We use cookies to collect information about your browsing activity on the Site. For more information about cookies, please see the “Cookies” section below.

Your Rights

You have the following rights with respect to your personal information:

  • The right to access your personal information
  • The right to correct any inaccurate or incomplete personal information
  • The right to delete your personal information
  • The right to restrict the processing of your personal information
  • The right to object to the processing of your personal information
  • The right to data portability
  • The right to withdraw your consent

To exercise any of these rights, please contact us at [email protected]

Data Security

We take steps to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These steps include:

  • Using secure server software
  • Encrypting sensitive information
  • Limiting access to your personal information to employees who need to access it to perform their job duties
  • Requiring employees to keep your personal information confidential

International Transfers

Your personal information may be transferred to and processed in countries other than the country in which you reside. These countries may have different data protection laws than your country. If your personal information is transferred to another country, we will take steps to ensure that it is protected in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make any material changes to this Privacy Policy, we will notify you by email or through a prominent notice on our Site.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected]

Specific Provisions for the UAE

In addition to the general provisions of this Privacy Policy, the following specific provisions apply to the UAE:

  • We will not collect or use your personal information without your consent.
  • We will only use your personal information for the purposes for which we collected it.
  • We will not sell or share your personal information with third parties without your consent.
  • You have the right to access your personal information and to request that we correct any inaccuracies.
  • You have the right to delete your personal information.
  • You have the right to object to the processing of your personal information.
  • You have the right to restrict the processing of your personal information.
  • You have the right to data portability.
  • You have the right to withdraw your consent.

If you have any questions about this Privacy Policy or about your personal information, please contact us at info@kraftwarepackages.ae